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For families at both Alamiyah settings. It covers why we hold information in confidence, what staff will and will not discuss, when we would seek outside advice, and how records are stored.
Alamiyah believes that establishing and maintaining trust is the key to effective relationships between staff, parents and children. Core values that underpin our ethos include the preservation of respect, dignity and honour of all those involved at the setting. In order to honour these values, confidentiality must be maintained at all times.
To fulfil our aims, parents have ready access to the files and records of their own children but cannot access confidential information about other children.
Further to this, staff will not discuss any aspect of a child and their development in the presence of other children or parents other than the child's own parents or carers. Staff will not discuss personal information about parents or children with other members of staff except where it affects planning for the child's needs. In certain circumstances, The Manager/Director may need to seek the help and advice of outside professionals. If this action is taken, the parent or carers permission will first be sought.
Any concerns/evidence relating to a child's personal safety are kept in a secure, confidential file and are shared with as few people as possible on a "need-to-know" basis. Personal information about children, families and staff is kept securely in a lockable filing cabinet. Electronic records are stored on a secure internal server and password protected to prevent unauthorised access. All children's files will be stored according to the setting's retention schedule; after this period those files will be destroyed. See Retention Policy.
If anything in this policy raises a question, please get in touch and we will talk it through with you.
The four steps, in order, and the regulators you can go to directly.
What we hold about your child, who we must pass it to, and how to ask for a copy.
The fuller pupil privacy notice: what we hold about your child, who we share it with, and your rights.